Privacy Policy for AprendaTube Cursos Online

This privacy policy describes how AprendaTube Cursos Online collects, uses, and protects the information you provide when using our online platform and services related to video creation techniques, editing, scriptwriting, channel management, monetization, platform-specific strategies, and equipment recommendations.

Information We Collect

We collect various types of information in connection with the services we provide, including:

• Information you provide to us directly: This includes information you give us when you register for an account, enroll in a course, purchase services, participate in forums or interactive areas, fill out forms, communicate with us, or otherwise interact with our site. This information may include your name, email address, payment information, and any other information you choose to provide.
• Information we collect automatically: When you access or use our site, we may automatically collect certain information, including your IP address, device type, operating system, browser type, referring URLs, pages viewed, links clicked, and other activity data. We may also collect information about your usage patterns on our site, such as the courses you access, lessons completed, and time spent.
• Information from other sources: We may receive information about you from third-party sources, such as payment processors or analytics providers, in accordance with their policies.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including to:

• Provide, operate, and maintain our site and services.
• Process transactions and deliver the services you request.
• Manage your account and provide customer support.
• Communicate with you about your account, services, updates, and promotional offers.
• Analyze usage and trends to improve our site, services, and user experience.
• Personalize your experience on our site.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.

Legal Basis for Processing

Our legal basis for collecting and using your information as described in this policy depends on the information concerned and the specific context in which we collect it. We will normally collect information from you only where:

• We have your consent to do so.
• We need the information to perform a contract with you (for example, to provide you with the courses you purchased).
• The processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms), such as for direct marketing, fraud prevention, or improving our services.
• We have a legal obligation to collect information from you.

Data Retention

We retain your information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your information, including the right to:

• Access the information we hold about you.
• Rectify inaccurate or incomplete information.
• Erase your information in certain circumstances.
• Restrict the processing of your information.
• Object to the processing of your information.
• Request data portability (the right to receive your information in a structured, commonly used, and machine-readable format).
• Withdraw your consent at any time, where we rely on consent as the legal basis for processing.
• Complain to a data protection authority.

To exercise these rights, please contact us using the details provided at the end of this policy. We will respond to your request in accordance with applicable laws.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are authorized to use your information only as necessary to provide these services to us.
• With your consent or at your direction.
• If required by law, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a corporate transaction, such as a merger, sale of assets, or bankruptcy.

We do not sell your personal information.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to collect and use information about you, including to analyze and improve our services, deliver personalized content, and serve advertisements. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. This policy does not apply to the practices of third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect information from children without parental consent. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the information at the top of the policy. Your continued use of our site after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us in writing at:

AprendaTube Cursos Online
1500 Avenida Paulista, 10º Andar,
Sala 1001, São Paulo, São Paulo, 01310-200
Brazil